Tuesday 26 July 2022

Barclays Bank PLC - The 4th Year

After becoming independent in the role as "unauthorised and unpaid clerk" for 6 months it was time to learn, move on and up and begin a new role. This was to be managing all the Direct Debits and Standing Orders for my current branch in Churchill Square Brighton. An exciting position that would also promote me to a clerical grade 3. To begin this next step I spent a week watching and learning from the person currently doing the job. Then for a further week the roles were reversed, so I completed all the work myself while the person training me watched over me to make sure I was competent. I mastered all the challenges that were needed in order to become an excellent skilled direct debit and standing order clerk. The Bank manager at the time was totally happy with my performance. A position in the Banking world that I would become very proud of. Being a very tidy person, I remember sorting out every customer file to an expert level. It was a wonderful experience to be able to be in control and manage this demanding and important job title. Something to this day I never regret!

Thursday 7 July 2022

Barclays Bank PLC - The Third Year

After becoming a well established and trained Bank Cashier for 6 months it was time to move on and up in the career path. My new job title would be called "unauthorised and unpaid clerk". This meant it was my job to return unpaid Direct Debits, unpaid Standing Orders and unpaid Cheques due to lack of funds. The customer would also be charged a fee for not having enough funds in their Bank Account. Forms would need to be filled in and phone calls would need to be made to the Bank and branch where the persons Bank Account originated from. There were other tasks I had to do. I needed to collect all the credits and debits from each cashier and get them ready to be processed throughout each day. In between it was my job to also answer the telephone for my branch,every time a customer called. "Good morning or good afternoon, Barclays Bank PLC, Churchill Square Brighton, how may I help you"? In time I would memorize the internal extention numbers to which calls were re-directed to oher members of staff and departments. This job was rewarding and exciting because I did the work everyday on my own.